| Type | Private |
|---|---|
| Industry | Computer software |
| Founded | (2002) |
| Headquarters | Wheaton, Illinois |
| Key people | Bob Fike, CEO |
| Website | www.riverstar.com |
RiverStar Software is a software company that develops customer experience management software for Enterprise Contact Centers and Contact Center BPOs. Its core product includes a Customer Experience Suite encompassing an agent desktop, web self service, BPM tools, and social media monitoring and engagement tools.[1]
The company was incorporated as RiverStar in 2002 in Wheaton, Illinois as a software company focused on call center agent scripting solutions.